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Frequently asked questions

Find answers to common questions and learn more about our services. If you don't see what you need, feel free to contact us.

What is Mobion and how does it work?

Mobion is a cloud-based fleet management software with mobile apps for drivers and clients that helps businesses manage their vehicles and drivers more efficiently. With features such as real-time vehicle tracking, route optimization, and driver performance monitoring, Mobion makes it easier to reduce costs and increase productivity.

Can Mobion work for my small/large fleet?

Yes, Mobion can be a great solution for businesses of any size. Our software is scalable, so you can start with a small number of vehicles and add more as your business grows. We also offer flexible pricing plans to accommodate businesses of all sizes.

I'm not tech-savvy. Will I be able to use Mobion?

Yes, Mobion is user-friendly and easy to use. Our team will provide training and support to help you get started with the system. In addition, we also offer basic documentation to guide you through the setup process and ensure a smooth launch of the system.

How can Mobion help me compete with other transportation companies?

Mobion can help you streamline your operations, reduce costs, and improve customer satisfaction. With features such as real-time tracking and automated dispatching, you can offer faster and more reliable service to your customers.

Can Mobion be used for other types of transport companies?

Yes, Mobion is designed to work for a wide range of transport companies, including taxi services, delivery companies, and freight carriers.

What platforms and devices does Mobion support?

Mobion supports various platforms such as iOS, Android, and web browsers, allowing customers to book rides through multiple channels. However, for the administration of the system and phone calls, the web version of Mobion is currently the only supported platform.

Can I customize Mobion with my own company branding?

Yes, Mobion offers white-labeling apps options, so you can customize the system with your own branding and company information. Additionally, Mobion's booking map can be integrated into your website, allowing customers to book directly with you online.

What features and capabilities are available in Mobion for managing orders, drivers, and vehicles?

Mobion offers a variety of features to manage your fleet. Some of these include real-time vehicle location tracking, route optimization, driver performance monitoring, order management, customer ratings and reviews, as well as fare and billing management. Additionally, Mobion provides features such as customer order editing through the mobile app without the need for a dispatcher, remote photo inspection of vehicles, and dynamic pricing.

How secure is my data with Mobion?

At Mobion, we take data security very seriously. Our software is built using industry-standard security protocols, and we regularly review and update our systems to ensure they are as secure as possible. Our database services are hosted on Microsoft Azure, a leading cloud computing platform that provides robust data protection and availability. By leveraging Azure's built-in security features, we ensure the safety and accessibility of your data.

How do I contact Mobion support if I have questions or issues?

If you have any questions or issues related to using Mobion, you can contact our support team via email, phone, or through the contact form on our website. We strive to provide fast and quality service to our clients.