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Frequently asked questions

Find answers to the most common questions about Mobion's fleet management software and services. If you need more information, feel free to reach out to our support team for assistance.

What is Mobion and how does it work?

Mobion is a cloud-based fleet management software designed for taxi services, ride-hailing, and other transport businesses. With real-time vehicle tracking, automated dispatching, route optimization, and driver performance monitoring, Mobion helps businesses reduce costs, improve efficiency, and scale operations effortlessly.

Is Mobion suitable for small and large fleets?

Yes, Mobion is a scalable fleet management platform that works for businesses of all sizes. Whether you operate a small startup or a large enterprise, you can start with a few vehicles and expand as your fleet grows. Our flexible pricing plans ensure affordability for any business.

Is Mobion easy to use for non-tech users?

Absolutely! Mobion is a user-friendly taxi dispatch system with an intuitive interface. We provide full training, support, and documentation to ensure a smooth onboarding experience.

How can Mobion help me compete in the transportation market?

Mobion gives you a competitive edge by automating operations, reducing costs, and enhancing customer experience. Features like real-time tracking, intelligent dispatching, and automated billing help you provide faster, more reliable service, improving customer satisfaction.

Can Mobion be used for different transport businesses?

Yes, Mobion is versatile fleet management software that supports taxi services, delivery companies, corporate transportation, and freight carriers.

What platforms and devices does Mobion support?

Mobion is available on iOS, Android, and web browsers, allowing clients to book rides via mobile apps and websites. The admin panel and call dispatch features are currently available on the web version.

Can I customize Mobion with my company branding?

Yes! Mobion offers white-label fleet management solutions, allowing you to customize apps, integrate booking maps into your website, and brand the system with your company’s identity.

What features does Mobion offer for managing orders, drivers, and vehicles?

Mobion provides comprehensive fleet management tools, including:

  • Real-time GPS tracking for vehicles
  • Route optimization and automated dispatching
  • Driver performance monitoring and customer feedback
  • Dynamic pricing, fare management, and automated billing
  • Self-service order modifications via the app
  • Remote vehicle photo inspections

How secure is my data with Mobion?

Mobion follows industry-leading security standards to protect your data. Our platform is hosted on Microsoft Azure, ensuring robust encryption, data protection, and high availability. Regular security updates keep your business data safe.

How can I contact Mobion support?

Need assistance? Our support team is available via email, phone, and contact form on our website. We provide fast and efficient customer support to ensure your business runs smoothly.

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